SHIPPING & DELIVERY

A digital service—nothing is shipped.

The NEET Strategy Session is delivered entirely online. No physical product, parcel or shipping charge is involved.

Effective 6 September 2026 · Last updated 6 September 2026
01

Delivery method

The service is delivered as a live, 45-minute video call. The final session time, video-call platform and joining instructions are sent to the email address provided after payment verification and time-slot approval.

02

Delivery timing

After payment, the participant submits three preferred times. Confirmation depends on availability and is completed when a mutually suitable slot is approved by email. Payment alone does not confirm one of the requested times.

03

Participant requirements

The participant is responsible for providing a valid email address, checking inbox and spam folders, and arranging a suitable device and internet connection. Please report missing joining details through the contact form before the scheduled session.

04

Service-area and shipping charges

The session can be attended from any location where the participant can lawfully access the selected video-call service. There are no physical shipping, packing or delivery fees.

05

Failed delivery

If joining details are not received or a technical issue attributable to the organiser prevents the session, a replacement time or full refund will be offered. Participant-side connectivity issues are handled under the rescheduling terms where reasonably possible.

06

Contact

For delivery or scheduling help, use the contact form and include the payment reference and registered email address.